/* =========================================================
   PRISM 8.16 — Soutien : mobile + interface conversation
   ========================================================= */
:root{
  --support-chat-bg:rgba(9,9,13,.72);
  --support-chat-line:rgba(255,255,255,.10);
  --support-chat-panel:rgba(20,20,27,.86);
  --support-chat-panel-2:rgba(28,28,36,.82);
  --support-chat-text:#f8f2e9;
  --support-chat-muted:#c9bfad;
  --support-chat-gold:#f4d97e;
}

/* Zone de création : ne doit plus sortir de l'écran sur mobile */
.support-public-wrap,
.prism-page.support-public-wrap{
  max-width:1180px !important;
  width:min(1180px, calc(100% - 28px)) !important;
}

.support-public-card#root{
  overflow:hidden !important;
}

#registerCreateForm,
#newTicketForm,
#loginForm{
  min-width:0 !important;
}

.support-grid-2{
  min-width:0 !important;
}

.support-field,
.support-field input,
.support-field select,
.support-field textarea{
  min-width:0 !important;
  max-width:100% !important;
}

.support-field textarea{
  line-height:1.62 !important;
}

/* Conversation façon ChatGPT */
.support-chat-shell{
  display:grid;
  gap:18px;
  margin-top:20px;
}

.support-thread{
  display:grid !important;
  gap:0 !important;
  margin-top:18px !important;
  border:1px solid var(--support-chat-line) !important;
  background:
    radial-gradient(circle at 20% 0%, rgba(212,175,55,.06), transparent 32%),
    rgba(7,7,10,.55) !important;
  border-radius:22px !important;
  overflow:hidden !important;
  box-shadow:0 24px 80px rgba(0,0,0,.30) !important;
}

.support-message{
  position:relative !important;
  display:grid !important;
  grid-template-columns:42px minmax(0,1fr) !important;
  gap:14px !important;
  margin:0 !important;
  padding:22px 24px !important;
  border:0 !important;
  border-bottom:1px solid rgba(255,255,255,.075) !important;
  border-radius:0 !important;
  background:transparent !important;
  color:var(--support-chat-text) !important;
  box-shadow:none !important;
}

.support-message:last-child{
  border-bottom:0 !important;
}

.support-message.member{
  background:rgba(255,255,255,.025) !important;
}

.support-message.staff{
  background:rgba(212,175,55,.055) !important;
}

.support-message.system{
  background:rgba(255,255,255,.035) !important;
}

.support-message::before{
  content:"";
  width:42px;
  height:42px;
  border-radius:13px;
  display:block;
  grid-column:1;
  grid-row:1 / span 2;
  background:
    linear-gradient(145deg,rgba(255,255,255,.08),rgba(255,255,255,.025)),
    rgba(255,255,255,.055);
  border:1px solid rgba(255,255,255,.12);
  box-shadow:inset 0 1px 0 rgba(255,255,255,.06);
}

.support-message.member::before{
  content:"👤";
  display:grid;
  place-items:center;
  color:#111;
  background:linear-gradient(135deg,#d9fbff,#e7e0ff 48%,#b7ecff);
  border-color:rgba(183,236,255,.44);
}

.support-message.staff::before{
  content:"💛";
  display:grid;
  place-items:center;
  background:linear-gradient(135deg,#c99d2e,#f4d97e 62%,#fff2b8);
  border-color:rgba(244,217,126,.58);
}

.support-message.system::before{
  content:"✦";
  display:grid;
  place-items:center;
  color:#f4d97e;
}

.support-message-head{
  grid-column:2 !important;
  display:flex !important;
  align-items:baseline !important;
  justify-content:flex-start !important;
  gap:10px !important;
  margin:0 0 8px !important;
  font-weight:950 !important;
}

.support-message-head span{
  color:#f8f2e9 !important;
}

.support-message-head small{
  color:#8f8779 !important;
  font-weight:700 !important;
}

.support-message-body{
  grid-column:2 !important;
  color:#ddd4c7 !important;
  line-height:1.78 !important;
  font-size:1rem !important;
  white-space:normal !important;
  overflow-wrap:anywhere !important;
}

.support-message-body p{
  margin:0 0 12px !important;
}

.support-message-body p:last-child{
  margin-bottom:0 !important;
}

/* Composer ergonomique PC */
.support-chat-composer,
#supportReplyForm,
#replyForm{
  margin-top:18px !important;
  border:1px solid rgba(255,255,255,.10) !important;
  background:
    linear-gradient(145deg,rgba(25,25,32,.88),rgba(14,14,19,.78)) !important;
  border-radius:22px !important;
  padding:14px !important;
  box-shadow:0 24px 80px rgba(0,0,0,.30) !important;
}

.support-chat-composer .support-field,
#supportReplyForm .support-field,
#replyForm .support-field{
  margin:0 !important;
}

.support-chat-composer label,
#supportReplyForm label,
#replyForm label{
  display:none !important;
}

.support-chat-composer textarea,
#supportReplyForm textarea,
#replyForm textarea{
  min-height:78px !important;
  max-height:260px !important;
  resize:vertical !important;
  border:0 !important;
  background:rgba(0,0,0,.24) !important;
  border-radius:16px !important;
  padding:16px 18px !important;
  color:#f8f2e9 !important;
  line-height:1.65 !important;
  box-shadow:inset 0 0 0 1px rgba(255,255,255,.08) !important;
}

.support-chat-composer textarea:focus,
#supportReplyForm textarea:focus,
#replyForm textarea:focus{
  box-shadow:inset 0 0 0 1px rgba(244,217,126,.40), 0 0 0 4px rgba(212,175,55,.10) !important;
}

.support-composer-actions,
#supportReplyForm,
#replyForm{
  display:grid !important;
  gap:12px !important;
}

.support-composer-footer{
  display:flex;
  justify-content:space-between;
  align-items:center;
  gap:12px;
  flex-wrap:wrap;
  color:#8f8779;
  font-size:.9rem;
}

.support-send-hint{
  color:#8f8779 !important;
}

/* Le formulaire complet de création est plus agréable sur PC */
#registerCreateForm,
#newTicketForm{
  border:1px solid rgba(255,255,255,.10) !important;
  background:linear-gradient(145deg,rgba(25,25,32,.78),rgba(14,14,19,.60)) !important;
  border-radius:22px !important;
  padding:24px !important;
}

#registerCreateForm .support-field,
#newTicketForm .support-field{
  display:grid;
  gap:8px;
}

#registerCreateForm textarea[name="message"],
#newTicketForm textarea[name="message"]{
  min-height:180px !important;
}

/* Mobile : marges et largeur corrigées */
@media(max-width:720px){
  .support-public-wrap,
  .prism-page.support-public-wrap{
    width:100% !important;
    max-width:100% !important;
    margin:16px 0 42px !important;
    padding:0 10px !important;
    overflow-x:hidden !important;
  }

  .support-public-card#root{
    padding:14px !important;
    border-radius:18px !important;
    width:100% !important;
    max-width:100% !important;
  }

  .support-grid-2{
    display:grid !important;
    grid-template-columns:1fr !important;
    gap:14px !important;
    width:100% !important;
    max-width:100% !important;
  }

  .support-trust-grid{
    grid-template-columns:1fr !important;
    gap:10px !important;
  }

  .support-tabs{
    display:grid !important;
    grid-template-columns:1fr !important;
    gap:8px !important;
  }

  .support-tabs button{
    width:100% !important;
    min-height:44px !important;
    white-space:normal !important;
    line-height:1.25 !important;
  }

  #registerCreateForm,
  #newTicketForm,
  #loginForm{
    width:100% !important;
    max-width:100% !important;
    padding:16px !important;
    border-radius:16px !important;
  }

  .support-field input,
  .support-field select,
  .support-field textarea{
    width:100% !important;
    max-width:100% !important;
    box-sizing:border-box !important;
  }

  .support-checkbox{
    align-items:flex-start !important;
    gap:10px !important;
  }

  .support-actions{
    display:grid !important;
    grid-template-columns:1fr !important;
    gap:10px !important;
  }

  .support-message{
    grid-template-columns:34px minmax(0,1fr) !important;
    gap:10px !important;
    padding:18px 14px !important;
  }

  .support-message::before{
    width:34px !important;
    height:34px !important;
    border-radius:10px !important;
    font-size:.9rem !important;
  }

  .support-message-head{
    display:grid !important;
    gap:3px !important;
  }

  .support-message-body{
    font-size:.96rem !important;
    line-height:1.68 !important;
  }

  #supportReplyForm,
  #replyForm{
    padding:10px !important;
    border-radius:18px !important;
  }

  #supportReplyForm textarea,
  #replyForm textarea{
    min-height:92px !important;
    border-radius:14px !important;
    padding:14px !important;
  }

  .support-meta-grid{
    grid-template-columns:1fr !important;
    gap:10px !important;
  }
}


/* =========================================================
   PRISM 8.17 — Correctif haut de page soutien mobile
   ========================================================= */
@media (max-width: 720px){
  body.p8.p8-support .support-public-wrap,
  body.p8.p8-support .prism-page.support-public-wrap{
    width:100% !important;
    max-width:100% !important;
    margin:0 !important;
    padding:14px 12px 42px !important;
    overflow-x:hidden !important;
  }

  body.p8.p8-support .support-public-hero,
  body.p8.p8-support .prism-hero.support-public-hero{
    width:100% !important;
    max-width:100% !important;
    min-height:auto !important;
    margin:0 0 14px !important;
    padding:24px 20px !important;
    display:grid !important;
    grid-template-columns:1fr !important;
    gap:18px !important;
    align-items:start !important;
    overflow:hidden !important;
    border-radius:18px !important;
  }

  body.p8.p8-support .support-public-hero > div,
  body.p8.p8-support .prism-hero.support-public-hero > div{
    min-width:0 !important;
    width:100% !important;
    max-width:100% !important;
  }

  body.p8.p8-support .support-public-hero .prism-eyebrow{
    display:block !important;
    margin:0 0 12px !important;
    font-size:.72rem !important;
    line-height:1.35 !important;
    letter-spacing:.12em !important;
    word-break:normal !important;
    overflow-wrap:normal !important;
  }

  body.p8.p8-support .support-public-hero h1{
    max-width:100% !important;
    margin:0 0 14px !important;
    font-size:clamp(2.05rem, 10vw, 2.75rem) !important;
    line-height:1.05 !important;
    letter-spacing:-.055em !important;
    text-wrap:balance !important;
    word-break:normal !important;
    overflow-wrap:normal !important;
  }

  body.p8.p8-support .support-public-hero .prism-lead{
    max-width:100% !important;
    width:100% !important;
    margin:0 !important;
    font-size:1rem !important;
    line-height:1.68 !important;
    text-wrap:pretty !important;
    word-break:normal !important;
    overflow-wrap:normal !important;
  }

  body.p8.p8-support .support-public-hero .prism-hero-logo{
    display:block !important;
    justify-self:center !important;
    width:min(240px, 78vw) !important;
    max-width:100% !important;
    max-height:170px !important;
    margin:2px auto 0 !important;
    object-fit:contain !important;
    float:none !important;
  }

  body.p8.p8-support #root.support-public-card{
    margin:0 !important;
    padding:14px !important;
    border-radius:18px !important;
  }
}

@media (max-width: 380px){
  body.p8.p8-support .support-public-wrap,
  body.p8.p8-support .prism-page.support-public-wrap{
    padding-left:10px !important;
    padding-right:10px !important;
  }

  body.p8.p8-support .support-public-hero,
  body.p8.p8-support .prism-hero.support-public-hero{
    padding:22px 16px !important;
  }

  body.p8.p8-support .support-public-hero h1{
    font-size:2.05rem !important;
  }

  body.p8.p8-support .support-public-hero .prism-hero-logo{
    width:min(210px, 74vw) !important;
  }
}